9.50am
Morning Energiser

10.00am
Experience Branding: Establish Deep Audience Connection through the Brand Experience Framework
Jerome Joseph, Global Brand Academy

10.50am
National Awards of Excellence: Inclusion Award

11.00am
Engagement with your Customers post COVID-19 and beyond
Adam Fontana, My Web Solution

11.50am
National Award of Excellence: Young Gun’s of the Year

12.00pm
Harnessing the Power of Customer Experience
Andrew Jeffrey, Paul Sadler Swimland

12.50pm
National Award of Excellence: Community Award

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